Helpful information for LulaLou's visitors and future LulaRoost customers and drivers.
LulaRoost is preparing for regulatory approval and operational testing. Online paid ride booking is not yet available through this website. LulaRoost is not providing rides yet; Dothan is the planned first launch city.
Not through this corporate website. Paid bookings will be available only when appropriate approvals, insurance, driver checks, and payment testing are complete.
LulaRoost does not have active mobile app store listings yet.
Visit Rider launch updates to choose Dothan, Montgomery or Birmingham. Dothan is the planned initial market; the other cities have no announced launch dates. Expressing interest is not a booking.
When trips are available, use the trip details and Help in the LulaRoost app to report a lost item. If you cannot access your account, email support@lulalous.com. Do not post personal details or a driver’s information publicly. Recovery cannot be guaranteed.
LulaRoost does not offer wheelchair-accessible vehicles in Dothan yet. See the Accessibility and Health information before planning travel. Do not use LulaRoost for emergency medical transport.
For questions about trips, accessibility, safety, or service, use the contact information below.
Driver applications are not accepted through this website. Driver onboarding and screening are not active.
Accounts and payment collection are not active on this website. Do not submit real payment information.
Email support@lulalous.com for general questions or safety@lulalous.com for a safety concern. In an emergency, call 911.
Emergencies: Call 911.
Safety concerns: safety@lulalous.com.
Support: support@lulalous.com or (334) 487-6746.
Report a safety issue in the app — coming soon.
These links open your email app or phone dialer; they do not submit a report through this website. This website does not collect or store personal information through these links.
